I would actually send out a proper blog with photos but our internet has been on the blink for seven days. I know, I know, it’s a long time, and we live in NYC. Have any of you ever tried to get an appointment with Time Warner Cable? We had to wait five days for a guy to show up. Finally on Monday they came to fix the Internet and one of our TV’s.
Those of you who live in NYC know that Time Warner Cable is synonymous with inefficiency. I told them three times have the guy arrive with a new modem or whatever the portal is called that connects the broadband to the TV. Of course he gets here and says, “Internet nobody told me about Internet.” I said” Isn’t it on the work order?”
“No” Gomer Pyle look alike says while checking work order. “Son of a gun, it’s there alright. Guess we forgot.”
“Don’t you carry spare ones on the truck?” I asked naively.
“No, we don’t do that.”
Why would they that might mean being well prepared and ready for all jobs required. It would also mean depriving people of four hours on the phone. One listening to recordings. One listening to music. And two trying and convince someone they screwed up.
I will leave out the names and details of conversations I had with the three supervisors I spoke with. I kept insisting they come today as they screwed up. They didn’t care we had spotty internet, though they had it on record at their headquarters. “Wow, looks like you guys can’t’ keep a signal.”
They would not send someone today, the best they would do is take $39.95 off our bill this month. So they are coming back tomorrow. Fingers crossed. Got to go – I’m losing bars.
FYI- Took me twenty minutes to upload this one photo.